A photograph of a Princess castle with tall towers and turrets, placed on a white mantle. In front of the castle are miniature figurines of people holding hands, some holding balloons, arranged in a line facing the castle.
Miniature figurines of people holding up a large wooden clover.
Miniature cowboy figurines dancing in front of a paper backdrop of a western town scene with a saloon, water tower, houses, and cactus.

Privacy Policy

Last Updated: November 2025

This Privacy Policy describes how Arcata Designs (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website [www.arcatadesigns.com] (the “Site”) or make a purchase from us.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from you in the following ways:

a. Information You Provide

When you interact with our Site, we may collect:

  • Personal information: such as your name, email address, billing/shipping address, and phone number.

  • Payment information: such as credit/debit card details (processed securely by our payment provider; we do not store this data).

  • Account information: if you create an account on our Site.

  • Messages or feedback: if you contact us directly via email or forms.

b. Automatically Collected Information

When you visit our Site, we automatically collect certain information, including:

  • Your IP address

  • Browser type and version

  • Device type

  • Pages you visit and time spent on our Site

  • Cookies and other tracking technologies (see Section 6 below)

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you about your orders or inquiries

  • Send order confirmations, shipping updates, and promotional messages (if you opt in)

  • Improve our products, services, and website experience

  • Comply with legal obligations and prevent fraud

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with trusted third parties to operate our business effectively, such as:

  • Service providers: including Squarespace, payment processors (e.g., Stripe, PayPal), shipping companies, and analytics tools.

  • Legal authorities: if required to comply with law, enforce our policies, or protect our rights.

  • Marketing platforms: only if you have consented to receive marketing communications.

All third-party partners are required to handle your data securely and use it only for authorised purposes.

4. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes described above — typically for as long as you have an account with us or as required by law (e.g., for tax or accounting purposes).

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the data we hold about you.

  • Correction: You can ask us to correct inaccurate or incomplete information.

  • Deletion: You can request that we delete your personal data (“right to be forgotten”).

  • Withdrawal of consent: You can opt out of marketing emails or revoke consent at any time.

  • Data portability: You can request a copy of your data in a portable format.

To exercise any of these rights, please contact us at [your email address].

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Enable core site functionality (e.g., shopping cart, login)

  • Analyse website traffic and improve performance

  • Personalise your experience

You can manage or disable cookies through your browser settings. However, some features of our Site may not function properly if cookies are disabled.

7. Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or alteration.
Payment information is encrypted and processed securely by our third-party payment providers.

8. International Data Transfers

If you access our Site from outside the United Kingdom, your data may be transferred to and processed in countries where data protection laws may differ from your own.
By using our Site, you consent to such transfers in accordance with this Privacy Policy.

9. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Updated” date at the top.
We encourage you to review this Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Arcata Designs
Email: contact@arcatadesigns.com
Address: Leeds, West Yorkshire, United Kingdom.